Dear Valued Customer,
The automatic moratorium extension for 3 months effective 1 October 2020 to 31 December 2020 is coming to an end. The new adjusted monthly installment shall be effective from 1 January 2021.
We understand that some of you may be affected by the Covid-19 outbreak. Maybank Islamic Berhad ("MIB") remains commited to support those impacted to help tide over any financial difficulties or business disruptions you may have during this period. In the event that you as our valued customer is unable to meet the adjusted monthly installment upon the expiry of the Moratorium Period, please contact us at firstname.lastname@example.org latest by 30 November 2020 to explore other possibilities in terms of rescheduling the adjusted monthly installment. Please include your full name as per NRIC and your RTO account number in your email to us. The outcome of rescheduling shall be at the Bank's discretion.
Should you require further clarifications on this matter, you may contact us at 03-2070 8833 (ext. 11612) or email@example.com or you may chat with us on maybank2own.com during the working office hours below.
Operating Hours during CMCO
Monday to Friday: 9:30am to 3:00pm
Saturday/Sunday/Public Holidays: Closed
We remain committed to supporting some of you who may face temporary financial constraints arising from the Covid-19 pandemic. As always, we are here for you and with you at all times. Stay safe.